Chapter 9: Credit control and debt collection
- 95. Customer care and management
- 96. Debt collection responsibility of municipalities
- 97. Contents of policy
- 98. By-laws to give effect to policy
- 99. Supervisory authority
- 100. Implementing authority
- 101. Municipality’s right of access to premises
- 102. Amounts
- 103. Agreements with employers
- 104. Regulations and guidelines
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Table of contents
- Preamble
- Chapter 1: Interpretation
- Chapter 2: Legal nature and rights and duties of municipalities
- Chapter 3: Functions and powers
- Chapter 4: Community participation
- Chapter 5: Integrated development planning
- Chapter 6: Performance management
- Chapter 7: Local public administration and human resources
- Chapter 8: Municipal services
- Chapter 9: Credit control and debt collection
- 95. Customer care and management
- 96. Debt collection responsibility of municipalities
- 97. Contents of policy
- 98. By-laws to give effect to policy
- 99. Supervisory authority
- 100. Implementing authority
- 101. Municipality’s right of access to premises
- 102. Amounts
- 103. Agreements with employers
- 104. Regulations and guidelines
- Chapter 10: Provincial and National Monitoring and Standard Setting
- Chapter 11: Legal matters
- Chapter 12: Miscellaneous
- Schedule 1: Code of conduct for councillors
- Schedule 2: Code of conduct for municipal staff members
- Schedule 3: Legislation Amended
- Amendment no. 7 of 2011